Shipping & Return Policy

Shipping

Shipping is free on orders over $85 in NZ. Below $85, shipping is $8. Delivery to your door or letterbox. Specify if signature needed.

Returns / Refunds

Return unused items in original packaging within 14 days for exchange or refund.

You are responsible for return shipping costs, which are non-refundable. Use trackable shipping.

To cancel an order, please email us with your order details. Depending on the circumstances, cancellations may result in store credit or a refund to your original payment method.

Please note, no refunds will be issued for items marked as delivered by the courier's tracking, unless confirmed as misdelivered or stolen by the courier company

Exchanges

Defective or damaged items can be replaced by emailing us at hello@linaka.co.nz. Exchange times vary by location.

Promo Code Use

Only one promo code can be applied per order. Please ensure you apply the code before completing your order. If you forget, the promo code can be used on your next eligible order, provided it has not expired